Legal

Data Deletion Instructions

Last updated:

1. Overview

This page explains how to request deletion of personal information associated with AestheTeQs services or an AestheTeQs-managed integration, including Meta and WhatsApp Business Platform integrations operated on behalf of a business client.

These instructions are provided by AESTHETEQS AI (SMC-PRIVATE) LIMITED ("AestheTeQs"). Related details are in our Privacy Policy.

2. How to request deletion

  1. Contact AestheTeQs at hello@aestheteqs.com. You may also write to us using the contact details on our Privacy Policy.
  2. Identify the service or integration involved (for example, our website, a software engagement, or a WhatsApp Business Platform integration).
  3. Provide information necessary to identify the data. This may include your name, email address, phone number, business name, WhatsApp Business phone number, or other details that help us locate the relevant account, conversation, or request.
  4. We will review the request and, where we process the information ourselves, take appropriate action.
  5. Where we are acting on behalf of a business client, we may forward or coordinate the request with that client. If the data belongs to a client-operated WhatsApp account, deletion may depend on that client's instructions and systems.
  6. Data will be deleted where legally and technically applicable, or otherwise handled in line with contractual and legal requirements.

3. What to include

To request deletion of personal information associated with AestheTeQs services or an AestheTeQs-managed integration, contact us using the details below and include enough information for us to identify the relevant account, integration, or request.

We may need to verify the request before acting on it. If we cannot reasonably identify the information, we may ask for additional details.

4. Contact